Saturday, August 18, 2012

Communication and Management

Managers in an organization basically perform three jobs that involve collecting information, confirming that information and promoting interpersonal unity. The information is collected through multiple mediums like phone calls, conversations, databases, internet, reports, documents etc. this information is then conveyed to relevant stake holders. In addition, managers motivate their resources through conversations wither formal or informal. In all these jobs, communication forms the basis.

The role of communication is in coordination, delegation, development etc. It is required in every aspect of organization including establishment of organizational standards, taking corrective actions after reviewing performance, developing reward system etc. thus, managers coordinate and influence their subordinates through means of communication. But to have an effective communication is what matters.

The key points in the effectiveness of management through communication involve the following:

·         Most of the time at work is spent in communication.
·         As a manager, success is dependent on effective communication.
·         With the increase in globalization, communication has become more vital for diversity of workplace specialization.
·         It is a must tool for those who intend to be in contact with the remaining world.
·         Among other factors, it is communication as well that can either break or make the career of an organization.

In a management process, role of communication is depicted in the figure below:

In order to be an effective manager, a manager requires information to carry out managerial activities. If there is an overload of information, he may lack vital information that is required for decision making.

No comments:

Post a Comment